Earlier last year, I was setting up an FTP account for a client. Simple enough, right? I just logged into the cPanel, typed in a username, generated a password and clicked “Create Account.”
However, there was a slight problem.
I forgot to specify the folder that that specific client’s website files were in.
I had given the account access to ALL the files. So, I decided to delete(instead of configure) that account and start fresh.
“It’d be easier, right?” I thought.
I clicked delete.
An option came up to delete either the FTP account or both the FTP account AND the files.
I was too confident.
I was too fast.
Within seconds, I clicked “Delete.”
Then I checked to see what I deleted.
What did I delete? Well. I clicked “Delete Account & Files”.
As soon as I clicked, I realized what I think I had done. I checked one website that was on the shared server. Yup, it wasn’t loading.
Well that could be a coincidence, right? Right!?
I went to another site. Yup, it didn’t load either. I slowly came to the horrible realization of what I had done.
I had deleted every single website from our shared server.